Industry

9 Health Record Gaps When Seafarers and Migrant Workers Cross Borders (and How to Close Them)

They are examined in one country, certified in another and cared for somewhere else again. Their health records rarely make the same journey. Here is where they get left behind, and how to fix it.

Suhina Singh
Suhina Singh
Founder & CEO, Jonda Health
October 27, 2026
·
13 min read
Key takeaways
  • Seafarers and migrant workers are often examined in one country and work in another, so many are tested more than once and their results are held in several places.
  • A seafarer's medical certificate travels with them, but the record behind it stays with the clinic that issued it, and certificates must be renewed at least every two years.
  • Most merchant ships carry no medical staff, so care at sea depends on remote advice, often without the worker's history to hand.
  • Records arrive in many languages and formats, and workers rarely hold a usable copy of their own, even where they have a right to one.
  • Better data should serve the worker first: a worker-centred, structured record that moves with their consent, keeps the fitness outcome separate from clinical detail, and turns screening into ongoing care.

 

Some of the world's most essential workers spend their careers crossing borders. Seafarers keep global trade moving, and migrant workers build, clean, care for and staff economies far from home. Both groups are examined more often than most workers: before they are hired, before they travel, on arrival and at regular intervals afterwards.

Yet the records from all that testing rarely travel with them. Results sit with clinics in the country of origin, with screening centres, with port doctors and with employers, in different languages and formats. When a worker falls ill at sea or in a new country, or simply wants to keep track of their own health, the history they need is often out of reach.

This guide sets out nine gaps in how these health records are held and shared, and practical ways to close each one. It is written for maritime health and telemedicine providers, crew management companies and the clinics that examine seafarers, migrant worker health and screening providers, insurers covering mobile workforces, and the organisations that support workers' welfare. Throughout, we take the view that better health data should serve the worker first: their care, their continuity and their rights.

 

1. The exam happens in one country, the work in another

For many migrant workers, health screening starts before they leave home. Workers heading to the Gulf states are examined in their country of origin at health centres accredited by the Gulf Health Council, under a programme known as Wafid, which now covers 29 countries and 574 accredited centres.2 Other destinations examine workers again after they arrive. In Singapore, for example, Work Permit holders must complete a medical examination within two weeks of arriving, and before their permit is issued, covering tuberculosis, HIV, syphilis, malaria and fitness to work.3 Seafarers are typically examined by a doctor recognised by the authority of the ship's flag state, which may be in a different country from both their home and their ship's next port.1

Each examination has its own purpose and its own rules. The difficulty is that the results from one rarely inform the next, so a worker's history is split across several countries before their first day of work.

 

Migrant worker Screening at homeAccredited centre Exam on arrivalDestination clinic Care while workingLocal providers Record stays here Record stays here Starts from scratch Seafarer Medical, port ARecognised doctor At seaRemote advice only Renewal, port BDifferent clinic Record stays here No history to hand Record stays here

Figure 1. Two journeys, one pattern. The worker moves on, and each record stays where it was made.

 

How to close it: Where a worker consents, let earlier results travel in a structured, readable form, so the next clinic can see the history and baselines even when the rules require a fresh examination. This does not replace mandated testing, but it gives each examining doctor context, helps avoid unnecessary repeat tests that are not required, and lets changes over time be seen.

 

2. The certificate travels, but the record stays behind

What a seafarer carries is a medical certificate, and by design it says very little. It states whether the seafarer is fit for duty, fit with limitations or restricted to certain waters, and personal medical information should not appear on certificates or other documents given to others. The examination records themselves are marked confidential and kept by the health establishment that issued the certificate.1 Migrant worker screening follows a similar pattern: the fitness certificate is what moves on, and the clinical detail stays with the centre.

This protects privacy, and that matters. But it also means the clinical record ends up in the files of whichever clinic happened to examine the worker, sometimes in a country they may never return to.

 

What travels with the worker Medical certificate Fit / fit with limitations Valid until a set date No clinical detail What stays with the clinic Examination findings Laboratory and X-ray results Vision and hearing tests Doctor's notes and history Often on paper or PDF

Figure 2. The certificate is designed to say little. The history that matters for care stays behind.

 

How to close it: Keep the certificate minimal, as it should be, but hold the clinical record in a structured, worker-centred form that can be shared with the worker, and with their consent with the next treating or examining doctor. That keeps privacy intact while making sure the history is not lost.

 

3. Short validity means the history keeps fragmenting

Seafarer medical certificates are designed to be renewed often. They are valid for a maximum of two years, or one year for seafarers under 18, while a certificate covering colour vision can last up to six years. If a certificate expires during a voyage, it remains in force only until the next port where a recognised doctor is available, for no more than three months.1 Migrant workers in many destinations face periodic examinations too.

Frequent renewal keeps people safe, but over a career of ten or twenty years it can mean a dozen examinations at a dozen different clinics. Each one holds a piece of the worker's health story, and no one holds the whole of it. A slow rise in blood pressure, a gradual change in hearing or an abnormal result that needed follow-up can easily slip between examinations.

How to close it: Link examinations over time to the same worker, using a consistent identifier, and hold key results such as blood pressure, vision, hearing and laboratory values as structured data rather than as scanned forms. With the worker's consent, each new examining doctor can then see the trend, not just today's snapshot.

 

4. Records arrive in many languages and formats

A crew can include seafarers from half a dozen countries, and a single employer may hire migrant workers from several origin countries at once. Their records come from clinics with different forms, different laboratory reporting and different conventions for names, dates and units. Some reports are typed, some are handwritten, many are scanned, and not all are in English or in the language of the country where the worker now lives.

For the doctor or care team receiving these records, the result is slow, manual reading, with real room for error. A medication name in one language, a laboratory value in an unfamiliar unit or a date written in a different order can all be misread under time pressure.

How to close it: Convert incoming records, whatever their language or format, into one consistent structure: standard test names and units, clear dates and medications that can be reconciled. Keep the original document linked so every value can be checked against its source, and route anything uncertain to a clinically trained reviewer.

 

5. Care at sea happens without the worker's history to hand

When a seafarer falls ill at sea, there is usually no doctor on board. Most merchant ships carry no medical personnel, and crew changes and quarantine rules can make getting help ashore difficult. Remote medical advice services fill that gap, and demand for them is substantial: one long-standing international service assisted more than 3,900 seafarers in the first six months of 2020 alone, up from around 2,400 in the same period of 2017.4

The advising doctor works from what the crew can describe and measure on board. Knowing whether the patient has a chronic condition, takes regular medication, has an allergy or had an abnormal result at their last medical can change the advice given. That history is usually sitting in a clinic file in another country.

 

Crew Ill seafarer, no doctor on board Remote advising doctor Relies on what crew report Consented summary Conditions, medicines Allergies, recent results What is usually missing Could reach the doctor

Figure 3. Remote advice at sea is only as good as the history the advising doctor can see.

 

How to close it: With the seafarer's consent, keep a short, structured health summary (known conditions, regular medicines, allergies and key recent results) that the remote advising service can access when it is needed. A summary built from structured data can be kept current after each medical, rather than assembled from paper in an emergency.

 

6. Certificates need to be verifiable

Where a certificate decides whether someone can travel or work, its integrity matters to everyone, including the worker. The Gulf Health Council's programme uses an electronic link that lets embassies and consulates verify health results before visas are issued, and its fitness certificates carry a barcode that some embassies use to reduce forged reports.2

Verification works best when it can be traced back to real, structured results from an accredited source. When the only evidence is a scanned page, checking it is slow, and genuine workers can face delays while their documents are questioned.

How to close it: Hold results as structured data with a clear record of where they came from, who examined the worker and when. Let authorised parties verify a certificate against that source, sharing only the outcome they need, so checks are quick for genuine workers and harder to get around for forged ones.

 

7. Employers need the outcome, but clinical detail and consent must be protected

Employers, manning agencies and authorities need to know whether a worker is fit for a role. They do not need, and should not see, the clinical detail behind that decision. The maritime guidance is clear that seafarers' medical records may only be used to determine fitness for work and to improve their health care, and may not be disclosed without the seafarer's prior written informed consent.1 For migrant workers, screening often includes results such as HIV or tuberculosis status that carry real stigma if they are handled carelessly.

When outcome and detail sit together on the same scanned form, it is hard to share one without exposing the other, and sensitive information can travel much further than it should.

How to close it: Separate the fitness outcome from the clinical detail in the data itself, and control access by role. Record consent clearly and specifically, keep sensitive results visible only to the clinicians who need them, and confirm where data may be processed under the law of each country involved.

 

8. Workers have a right to their records, but rarely a usable copy

Seafarers have the right to access their personal medical data and to receive a copy.1 Many migrant workers have similar rights under the privacy laws of the countries where they are examined or employed. In practice, the copy a worker receives, if they ask for one at all, is often a paper report or a PDF in a language or format they cannot easily use, and it is easily lost over years of travel.

This matters because the worker is the one constant across every employer, clinic and country. A worker who holds a usable record of their own health can carry their history to any doctor they see.

How to close it: Give workers their own records in a structured, portable form, alongside a clear summary they can understand and share. Make it easy for them to choose who sees what, so the worker, not the system, decides where their history goes next.

 

9. Screening is used for pass or fail, not for ongoing care

Pre-employment and pre-departure screening exists to answer a narrow question: is this person fit for this job, and do they meet entry requirements? Along the way, these examinations often pick up findings that matter for the worker's own health, such as raised blood pressure, high blood sugar or reduced hearing, that are not a reason to stop them working but do need attention.

Because the result is recorded as a pass or fail and the detail stays in a clinic file, those findings can easily go unaddressed. For workers far from home, with limited access to care, that is a missed opportunity to prevent problems later.

How to close it: Capture screening results as structured data so that findings needing attention can be flagged and, with the worker's consent, passed to whoever can help: an onboard or employer health programme, an insurer's care team, or a clinic in the worker's new country. That turns a one-off check into a starting point for ongoing care.

 

What good looks like

Put together, closing these gaps means a record built around the worker rather than around any one clinic, employer or country. It holds structured results from every examination, moves only with the worker's consent, and shares exactly what each party needs.

 

Worker-centred record Structured, every exam Shared with consent The workerFull, usable copy Treating doctorsHistory and trends Remote advice at seaHealth summary Care programmesFollow-up flags Employers, authoritiesFitness outcome only

Figure 4. One record, many views. Each party sees only what it needs, and the worker decides who sees what.

 

A practical checklist for maritime and migrant worker health teams
  1. Map where each worker's examinations happen and where the records end up.
  2. Capture key results from every examination as structured data, keeping originals linked.
  3. Link examinations over time to the same worker with a consistent identifier.
  4. Separate the fitness outcome from clinical detail, and control access by role.
  5. Record specific, informed consent for each type of sharing.
  6. Give workers a usable, portable copy of their own record.
  7. Flag findings that need follow-up and route them, with consent, to someone who can help.
  8. Confirm data protection and in-country processing rules in every country involved.

 

How Jonda Health can help

Workers who cross borders for a living deserve health records that can keep up with them. Making that possible is a data problem as much as a policy one, and there are two ways we can support you.

Product
JondaX
For maritime health and telemedicine providers, screening centres, migrant worker health platforms and insurers

JondaX turns health records from many sources and formats, including PDFs, scanned and handwritten reports, photographs of device readings, HL7 and FHIR messages, into structured, standardised data that clinicians and systems can actually use, through a single API. It handles records in more than ten languages, resolves variant test names and units, and caters to your own code sets. Clinically trained reviewers check anything uncertain, and their corrections feed back into future mapping. JondaX can be deployed and run within the country where your data needs to stay.

ISO 27001 certified. Designed to comply with HIPAA, GDPR and PDPA. More than 500,000 files processed.

Services
Jonda Health Services
For leaders designing cross-border health data flows

If you are working out how to bring records together across countries, how to design consent and data flows that protect workers' privacy and meet local law, or how to turn screening into ongoing care, our Services team can help. We draw on experience across clinical practice, digital health, health data, interoperability, product and AI. Our Health Data Foundations work assesses the state of your records today and plans how to standardise and connect them.

 

Book a free 30-minute data readiness conversation

Tell us where your workers' health records come from today, and we will help you see where the gaps are and what it would take to close them.

Prefer email? Get in touch at hello@jonda.health.

 

Frequently asked questions

 

How long is a seafarer's medical certificate valid?

Under the Maritime Labour Convention, 2006, a seafarer's medical certificate is valid for a maximum of two years, or one year for seafarers under 18. A certificate relating to colour vision can remain in force for up to six years. The examining doctor can set a shorter period where justified.

 

Who keeps a seafarer's medical examination records?

The examination records are marked confidential and kept by the health establishment that issued the certificate, in line with national regulations. The seafarer carries the certificate, which states their fitness for duty without personal medical detail.

 

What is Wafid?

Wafid is the Gulf Health Council's programme for the medical examination of expatriate workers travelling to Gulf Cooperation Council countries. Workers are examined in their country of origin at accredited health centres, and results are linked electronically so embassies can verify them before visas are issued.

 

What does Singapore's Work Permit medical examination cover?

Work Permit holders in Singapore must complete a medical examination, generally within two weeks of arriving and before the permit is issued. It screens for tuberculosis, HIV, syphilis and malaria, and assesses fitness to work.

 

Can seafarers get copies of their own medical records?

Yes. Guidance under the Maritime Labour Convention states that seafarers have the right to access their personal medical data and to receive a copy. In practice, that copy is often on paper or in a format that is hard to use, which is why a structured, portable record matters.

 

How can health records be shared across borders while protecting privacy?

By sharing only with the worker's informed consent, separating the fitness outcome from confidential clinical detail, controlling access by role, and processing data where local law requires. A structured record makes it possible to share exactly what is needed and nothing more.

 

References

  1. Luxembourg Maritime Administration. Guidance on medical examinations and medical certificates for seafarers under the Maritime Labour Convention, 2006. maritime.public.lu
  2. Gulf Health Council. Expatriate health screening programme. ghc.sa
  3. Ministry of Manpower, Singapore. Medical examination for Work Permit holders. mom.gov.sg
  4. Telemedical assistance at sea in the time of COVID-19 pandemic. International Maritime Health, 2020. journals.viamedica.pl

This article is for general information and is not legal or medical advice. Organisations should confirm the requirements that apply in each country they work in.

Suhina Singh is a physician, the Founder and CEO of Jonda Health, and a health data strategist working at the intersection of artificial intelligence and clinical information systems.

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