Industry

7 Things UAE Providers Must Get Right Before Their Data Meets Malaffi, NABIDH and Riayati

The UAE's health information exchanges are now linked into one national record, and 2026 brought firm deadlines. Being connected is the starting point. Here is what it takes for your data to be useful once it arrives.

Suhina Singh
Suhina Singh
Founder & CEO, Jonda Health
October 24, 2026
·
12 min read
ملخص باللغة العربية

ترتبط منصات تبادل المعلومات الصحية في دولة الإمارات، وهي "ملفي" في أبوظبي و"نابض" في دبي و"رعايتي" على المستوى الوطني، بسجل طبي موحد يشمل آلاف المنشآت الصحية. وقد شهد عام 2026 متطلبات إلزامية جديدة، منها ربط الحد الأدنى من مجموعة البيانات بمنصة ملفي، ومراجعة الأطباء لسجل المريض في ملفي قبل طلب الفحوصات المخبرية والإشعاعية. غير أن الربط وحده لا يكفي، فالتقارير بصيغة PDF والمستندات الممسوحة ضوئياً والسجلات القادمة من خارج الدولة تحتاج إلى تنظيم وتوحيد قبل أن تصبح مفيدة. تستعرض هذه المقالة سبعة أمور ينبغي لمقدمي الرعاية الصحية الاهتمام بها، مع قائمة تحقق عملية.

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Key takeaways
  • The UAE runs three connected exchanges: Malaffi in Abu Dhabi, NABIDH (National Backbone for Integrated Dubai Health) in Dubai, and Riayati, the national unified medical record, which also links to the Wareed system used across the Northern Emirates.
  • 2026 brought firm Abu Dhabi deadlines: connecting minimum datasets to Malaffi, checking Malaffi before ordering laboratory or radiology tests, and submitting referral data by 31 August 2026.
  • Connection is the floor. The value of the exchanges depends on whether the data inside them is coded, consistent and complete.
  • PDF reports, scanned documents and records from other countries are where most of the gaps sit.
  • By default, health data in the UAE must stay in the UAE and be kept for at least 25 years, which shapes every tool and partner you use to prepare it.

 

Few countries have connected their health system as thoroughly as the UAE. Abu Dhabi, Dubai and the Northern Emirates each built their own health information exchange, and in 2026 those exchanges were linked into a single national record. A clinician in Al Ain can now, in principle, see what happened to a patient in Dubai or Fujairah.

For clinics, hospital groups and laboratories, this has turned data exchange from a project into a licensing and operational requirement. Most providers have already done the hard technical work of connecting. The question this year has quietly changed from "are we connected?" to "is what we send actually useful to the next clinician?"

This article sets out seven things to get right. It is written for UAE clinics, hospital groups and laboratories, and for the EMR (electronic medical record) and clinic management system vendors who support them. It ends with a practical checklist.

 

1. Know which exchange you answer to

The UAE has a layered system, and each layer has its own regulator, onboarding process and rules.

In Abu Dhabi, the Department of Health (DoH) mandates Malaffi. Launched in 2019, it is operated by Abu Dhabi Health Data Services, a public private partnership with DoH that is part of M42. Malaffi now gives providers access to more than 3.5 billion clinical records from over 3,000 healthcare facilities (August 2025).

In Dubai, the Dubai Health Authority (DHA) runs NABIDH, which connects public and private facilities across the emirate and holds a unified medical file for each patient.

At national level, the Ministry of Health and Prevention (MoHAP) operates Riayati. Emirates Health Services uses its Wareed system across its hospitals and facilities in the Northern Emirates, and Wareed is integrated with Riayati. Riayati shares health information across more than 3,000 facilities and is now integrated with both NABIDH and Malaffi.

 

Malaffi Abu Dhabi · DoH Operated by ADHDS (M42) NABIDH Dubai · DHA Tied to facility licensing Wareed Northern Emirates · EHS EHS hospitals and centres Riayati National unified medical record · MoHAP 3,000+ facilities connected

Figure 1. The UAE's exchanges at a glance. Each emirate-level platform keeps its own rules, while Riayati links them nationally.

 

The national link is good news for patients, but it does not replace local obligations. A hospital group with facilities in Abu Dhabi and Dubai still answers to two regulators, two onboarding processes and two sets of technical specifications. Map each facility to its exchange, and name an owner for each connection.

 

2. Treat the minimum dataset as the floor, not the finish line

Both emirates have made participation compulsory. In January 2026, DoH required every Abu Dhabi facility to have its minimum datasets connected and successfully transmitting to Malaffi within six months. In Dubai, a May 2025 DHA circular required facilities to implement an EMR system compliant with NABIDH integration requirements, together with single sign-on, and listed the facilities compulsory to integrate.

 

May 2025 NABIDH-compliant EMR and single sign-on (Dubai) Jan 2026 Minimum datasets to Malaffi within six months Feb 2026 Clinicians check Malaffi before ordering tests Apr 2026 DoH data sharing and interoperability standard in effect 31 Aug 2026 Referral data submitted to Malaffi Dubai (DHA) Abu Dhabi (DoH)

Figure 2. Recent exchange mandates. Each one raises the bar on what the data must be able to do, not only whether it is sent.

 

Passing an onboarding test proves that messages flow. It does not prove that the data inside them is complete, current or correct. A facility can be fully connected and still send results with missing units, diagnoses recorded only as free text, or a patient split across two records.

Ask yourselfBeyond "are we transmitting?", do we know what share of our data arrives at the exchange coded, complete and attached to the right patient?

 

3. Get the codes and terminology right

The exchanges define how data travels. NABIDH recognises HL7 (Health Level Seven) standards including version 2 messaging, the Clinical Document Architecture and FHIR (Fast Healthcare Interoperability Resources) Release 4. Abu Dhabi publishes its own data dictionary and expects healthcare entities to keep their systems up to date with it. These standards are the envelope. What matters just as much is what sits inside.

Dubai's own experience shows why. A published review of the NABIDH rollout describes how facilities were using a variety of coding standards that were not technically compatible with integration, and found poor data quality to be a significant challenge, including multiple medical record numbers for the same patient within one facility.

In practice, this is the everyday work of making records mean the same thing everywhere. A fasting glucose may be recorded under several different local names, in different units, with different reference ranges. Medications may be recorded by brand in one system and by generic name in another. Some institutions also maintain their own local code sets for good reasons, and those need to be mapped carefully rather than overwritten. Diagnoses, laboratory results, medications, allergies and procedures all need to be mapped to medical coding standards before they can be compared or trended across providers.

Ask your teamWhich of our data types are still recorded with local names or free text, and who reviews the mapping when it is done automatically?

 

4. Structure the documents nobody structured

A large share of the clinical information a provider holds never started life as structured data. Reference laboratory results arrive as PDFs. Referral letters and discharge summaries from other hospitals are scanned. Imaging reports, device readings and clinical notes sit in documents attached to the record rather than in fields within it.

An exchange can carry a document, and a clinician can open it. But a document cannot be trended, cannot trigger an alert, and cannot tell the next clinician that a test was done last week without someone reading it line by line. If a clinician cannot find the result quickly, the likely outcome is that the test is repeated.

 

What often arrives What the exchange needs PDF report from a reference lab Scanned referral or discharge letter Local test name, mixed units Records from another country Same patient, two record numbers Coded, structured results Diagnoses and medications coded Consistent names and units Histories ready to compare One patient, one identity Extract, clean, map and clinically review

Figure 3. Connected is not the same as usable. The work in the middle is what turns documents and local terms into data the next clinician can rely on.

 

Automation, including AI, can do much of this extraction at scale. In healthcare, it needs clinical review and a clear audit trail behind it, because a misread unit or a result attached to the wrong patient becomes everyone's problem once it is shared across a national record.

 

5. Plan for records from abroad

The UAE's population is unusually international. A large share of patients carry health histories that were created in other countries, in other languages and in other systems. A resident arriving from India, the Philippines, the United Kingdom or South Africa may bring years of laboratory results, medication histories and specialist letters, usually as paper or PDF.

These records rarely fit local systems neatly. Units differ (glucose is commonly reported in milligrams per decilitre in some countries and millimoles per litre in others), test names differ, and medications may be sold under brand names that do not exist locally. When local systems cannot take this history in, patients are often retested, which is exactly the duplication the 2026 Malaffi requirements are designed to reduce.

This is a large enough topic that we will look at it in more depth in a follow-up article on expatriate health records in the UAE.

Ask yourselfWhen a new patient hands over records from another country, what happens to them today, and does any of that history reach the exchange?

 

6. Keep your data at home

Federal Law No. 2 of 2019 on the use of information and communications technology in health fields applies across the UAE, including its free zones. By default, health data related to services provided in the UAE may not be stored, processed, generated or transferred outside the country unless an exemption applies. A 2021 Ministerial resolution clarified a set of permitted exemptions, and in most permitted cases, a copy of the data must be kept in the UAE. The law also requires health data to be retained for at least 25 years from the patient's last health procedure.

 

Inside the UAE (the default) Stored Processed Reviewed Retained for at least 25 years after the last procedure A copy stays in the UAE in most permitted transfers Abroad only under defined exemptions

Figure 4. The default under Federal Law No. 2 of 2019. Check the exemptions with your legal adviser before any data leaves the country.

 

Abu Dhabi has added a further layer. DoH's Data Sharing, Integration and Interoperability Standard, effective April 2026, governs how data is shared and integrated across the Abu Dhabi healthcare ecosystem, including through data sharing agreements.

This matters most when you bring in outside help. Many of the tools now used to extract and standardise records, including large language models, process data on servers outside the country by default. Before you use any tool or partner to prepare your data, ask where processing happens, where any human reviewers access the data from, whether identifiers are needed at all, and how long anything is kept.

 

7. Remember that new workflows only work with clean data

The newest mandates are not about connecting. They are about using the exchange in care. Since February 2026, Abu Dhabi clinicians, including doctors and nurses, must use Malaffi before requesting any laboratory or radiology examination, so that unnecessary tests are not repeated. In July 2026, DoH also required facilities to submit referral data to Malaffi to support the Abu Dhabi Primary Care Model, with a deadline of 31 August 2026.

Both requirements assume that what the clinician sees is trustworthy. If last month's result sits in an unopened PDF, is recorded under an unfamiliar name or is attached to a duplicate record, the clinician will reasonably order the test again. The mandate is followed, but the benefit for the patient is lost. The quality of what each provider sends decides whether these workflows deliver what they were designed to do, for patients and for the provider's own costs.

 

A practical checklist

For clinics, hospital groups and laboratories
  1. Map each facility to its exchange and regulator, and name an owner for every connection.
  2. Confirm you meet the current minimum dataset and onboarding requirements, then measure how complete and correct your submitted data actually is.
  3. Standardise laboratory names, units and reference ranges, and map diagnoses, medications and allergies to medical coding standards, respecting any local code sets you rely on.
  4. Find where your unstructured data sits (PDF results, scanned letters, imaging reports, notes) and decide which types to structure first.
  5. Agree how new patients' records from other countries will be captured and brought into the record.
  6. Check that every tool and partner handling your data processes it in the UAE, with clinical review and an audit trail.
  7. Resolve duplicate patient records before they travel to the national record.
For EMR and clinic management system vendors
  1. Make coded, structured data the default output of your system, not documents alone.
  2. Give customers a way to take in outside documents and foreign records as structured data.
  3. Offer simple data quality reporting so customers can see what reaches the exchange and what does not.
  4. Be ready to explain to customers exactly where their data is processed and stored.

 

Frequently asked questions

 

What is Malaffi?

Malaffi, Arabic for "my file", is Abu Dhabi's health information exchange. It was launched in 2019 as a strategic initiative of the Department of Health and is operated by Abu Dhabi Health Data Services, part of M42.

 

What is NABIDH?

NABIDH, the National Backbone for Integrated Dubai Health, is the Dubai Health Authority's health information exchange. It connects public and private facilities in Dubai so each patient has a unified medical file, and integration is compulsory for DHA-licensed facilities.

 

What is Riayati, and how does it relate to the other two?

Riayati is the national unified medical record operated by the Ministry of Health and Prevention. It is linked to Wareed, the system Emirates Health Services uses in the Northern Emirates, and is now integrated with both Malaffi and NABIDH to create a national health record.

 

Does health data have to stay in the UAE?

By default, yes. Under Federal Law No. 2 of 2019, health data related to services provided in the UAE may only be stored, processed or transferred outside the country under defined exemptions, and in most permitted cases a copy must remain in the UAE. This article is general information, so please confirm your own position with a legal adviser.

 

What does "CMS" mean in this article?

We write "clinic management system" in full throughout. In US health policy, CMS usually refers to the US Centers for Medicare & Medicaid Services, which is unrelated.

 

How Jonda Health can help

The UAE has built some of the most connected health infrastructure in the world. The next step is making sure the data flowing through it is data clinicians can trust. There are two ways we can support you.

Product
JondaX
For clinics, hospital groups, laboratories and EMR vendors

JondaX turns health records from many sources and formats, including PDFs, scanned reports, device photos, HL7 and FHIR messages, into structured, standardised data that clinicians and systems can actually use. It resolves variant test names and units, handles records in more than one language, caters to the local code sets many institutions maintain, and maps data to medical coding standards. Clinical review is built in, and reviewer corrections feed back into future mapping. It is one API for every source, and it can be deployed so that processing stays in the country.

ISO 27001 certified. More than 500,000 files processed. 99% field-level accuracy with expert review.

Services
Jonda Health Services
For leaders planning exchange readiness, migration or AI

If you are working out where your data stands, what to fix first, or how to bring historical and foreign records into your system, our Services team can help. Our Health Data Foundations work assesses the state of your records today and plans their standardisation and migration, so that what you send to Malaffi, NABIDH or Riayati is complete and trustworthy.

 

Book a free 30-minute data readiness conversation

Tell us which exchange you connect to and where your data gaps are. We will help you work out the next step.

Prefer email? Get in touch at hello@jonda.health.

 

Sources

This article is for general information and is not legal advice.

  1. Department of Health Abu Dhabi: Malaffi
  2. M42: Malaffi reaches 3.5 billion clinical records, August 2025
  3. DoH: Integration between Riayati, Malaffi and NABIDH
  4. DoH Circular 10/2026: Mandatory onboarding, minimum required dataset with Malaffi
  5. DoH Circular 30/2026: Mandatory use of Malaffi by clinicians
  6. DoH Circular 144/2026: Mandatory submission of referral data to Malaffi
  7. DoH Data Sharing, Integration and Interoperability Standard
  8. DoH: Shafafiya data standards
  9. DHA Circular CIR-2025-00000101: NABIDH-compliant EMR and single sign-on
  10. DHA: NABIDH Interoperability and Data Exchange Standards
  11. AHIMA Perspectives in Health Information Management: Health information exchange in the Emirate of Dubai
  12. UAE Government portal: Digital health ecosystem
  13. Al Tamimi & Company: Federal Law No. 2 of 2019
  14. Al Tamimi & Company: Exemptions to health data localisation
  15. Taylor Wessing: Health data in the UAE

 

Suhina Singh is a physician, the Founder and CEO of Jonda Health, and a health data strategist working at the intersection of artificial intelligence and clinical information systems.

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