Industry

Cambodia's Digital Health Reset: 7 Things Health Tech Vendors Need to Know Before 2030

Cambodia is redesigning how health data moves across its health system. What is changing, why it matters for vendors and private hospital groups, and how to prepare while the blueprint is still being drawn.

Suhina Singh
Suhina Singh
Founder & CEO, Jonda Health
October 21, 2026
·
12 min read
Key takeaways
  • Cambodia's National Digital Health Strategy 2024–2035 aims to streamline more than 100 fragmented systems, coordinated by a Department of Digital Health created in 2023.
  • An enterprise architecture and a costed five-year action plan for 2026 to 2030 are being developed with WHO support, with interoperability standards such as FHIR in view.
  • Public reporting is moving to DHIS2, and National Social Security Fund claims are going digital, with private providers being brought in step by step.
  • A unified patient identity and a comprehensive data protection law are both on the horizon, and both depend on records that are accurate and consistent.
  • Vendors that make structured, standardised data their default now will be easier to connect, easier to integrate and easier to choose.

 

Cambodia's health information landscape is being redesigned. For many years, health data in the country has been spread across separate systems, built by different programmes, donors and providers, each with its own way of recording a patient, a test or a diagnosis. That is now changing. The Ministry of Health has a national strategy, a dedicated department, a blueprint in development and a clear intention to bring public and private systems closer together.

For technology vendors, this is a window. The architecture and standards are still being shaped, and the decisions made between now and 2030 will decide which systems connect easily and which struggle. This article sets out the seven shifts we believe matter most, and what to do about each of them. It is written for hospital information system (HIS), electronic medical record (EMR) and clinic management system vendors serving Cambodia, and for regional vendors considering the market. Private hospital groups will find a checklist of their own towards the end.

 

Timeline of Cambodia's digital health milestones from 2023 to 2030 2023 2024 2025 2026 2026–2030 Department of Digital Health created in the Ministry of Health National Digital Health Strategy 2024–2035, 7 priorities HMIS moves to DHIS2 Draft data protection law NSSF claims go digital Private providers join in stages Enterprise architecture Costed five-year action plan The window for vendors: shape your roadmap while the blueprint is drawn

Figure 1. Cambodia's digital health milestones, 2023 to 2030.

 

The seven shifts at a glance

The seven shifts fall into three layers. The first sets the direction, the second builds the national systems that data will flow into, and the third shapes the market and the rules everyone will work within.

 

The seven shifts grouped into three layers: direction, national systems, and market and rules Direction National systems Market and rules 1. National strategy 2. Enterprise blueprint 3. DHIS2 reporting 4. Digital claims 5. Patient identity 6. A private-led market 7. Data protection law

Figure 2. Seven shifts across three layers.

 

1. A national strategy now sets the direction

Cambodia's National Digital Health Strategy 2024–2035 sets out seven strategic priorities, with the aim of streamlining more than 100 fragmented systems.1 It sits alongside the Health Strategic Plan 2025–2034 and the HealthTech Roadmap 2022, which together focus on telemedicine, interoperable systems and artificial intelligence (AI) tools in support of universal health coverage.2 Coordination sits with the Department of Digital Health, established within the Ministry of Health in 2023 to lead the sector's digital transformation.3

The important signal for vendors is that Cambodia is moving from many separate projects towards one direction. Systems that were acceptable as stand-alone tools will increasingly be judged on how well they fit the national picture.

What this means for you: map your product against the strategy's priorities, and be ready to explain in plain terms how your system reduces fragmentation rather than adding to it.

 

2. The blueprint is being drawn now

The Ministry of Health, supported by the World Health Organization (WHO), is developing a digital health enterprise architecture and a costed five-year action plan for 2026 to 2030.3, 4 WHO's technical support for this work calls for expertise in interoperability standards, particularly Fast Healthcare Interoperability Resources (FHIR), and in building foundational digital public infrastructure for health.4

An enterprise architecture describes how the pieces of a health system fit together: which registries exist, how patients and facilities are identified, and which standards are used for exchange. Once agreed, it becomes the reference point for procurement and integration, which is why the period before it is finalised matters so much.

What this means for you: follow the architecture work closely, contribute through industry channels where you can, and put FHIR-based interfaces on your roadmap now rather than after requirements are published.

 

3. Public reporting is moving to DHIS2

In 2025, the Ministry of Health began moving its national health management information system (HMIS) to DHIS2 (District Health Information Software 2), joining more than 80 countries that use the platform.5 The new HMIS is expected to roll out to all public health facilities in the country.6

DHIS2 is largely used for aggregate reporting, so the quality of national indicators depends on the quality of the records underneath them. If facilities name diagnoses differently, count visits differently or rely on local codes, those differences flow straight into the national picture.

What this means for you: if your system serves facilities that report into the HMIS, make sure the data it produces can be aggregated cleanly, with consistent coding and clear definitions.

 

4. Claims are going digital

Financial protection in Cambodia rests on two main schemes: the Health Equity Fund (HEF), which reimburses public providers for care given to poorer households, and the National Social Security Fund (NSSF), whose health insurance branch launched in 2016.7 At a European Chamber of Commerce in Cambodia (EuroCham) forum in May 2026, it was reported that full digitalisation of NSSF claims processing was expected by the end of May 2026, with private healthcare providers integrated into the system progressively.8 In July 2026, the International Labour Organization (ILO) sought support for a business process review of the NSSF health insurance schemes, focused on claims management, at the NSSF's request.9

Claims are often where data quality problems surface first. A claim that cannot be matched to a patient, a diagnosis that does not map, or a missing test result quickly becomes a rejected or delayed payment.

What this means for you: help customers submit claims from structured data rather than retyped documents, and build checks that catch gaps before a claim is sent.

 

5. Patient identity is the foundation

At the same EuroCham forum, Chhay Sothun, Deputy Director of the Department of Digital Health, stressed that a unified patient identity system is a foundational component of any integrated digital healthcare ecosystem.8

A national identity layer will help a great deal, but it will not clean up the records that already exist. Hospitals and clinics often hold the same patient several times over, with different spellings, transliterations of Khmer names, dates of birth and phone numbers. When systems connect, those duplicates travel with them. We explored a similar journey in Bangladesh's Health ID and Shared Health Record.

What this means for you: strengthen patient matching and deduplication in your product, and give customers a practical way to reconcile historical records before they connect to shared or national systems.

 

6. The private sector is most of the market

Private hospitals, clinics and pharmacies serve around 80% of Cambodia's health care market, with public hospitals and health centres serving the rest.10 Any connected national record will only be complete if private providers take part.

The rules for digital platforms are still taking shape. A EuroCham white paper has highlighted that digital health platforms are not yet clearly classified as healthcare facilities, information technology providers or e-commerce platforms, and has recommended a national coordination committee and a dedicated taskforce.2 Industry voices have also proposed a Cambodia Digital Health Alliance, modelled on the Credit Bureau Cambodia, so that private providers can cooperate on shared systems rather than running fragmented ones.8

What this means for you: expect private sector collaboration to grow, and design your product to share data in a consistent format with others, not only within your own customer base.

 

7. A data protection law is coming

In July 2025, the Ministry of Post and Telecommunications released a draft Law on Personal Data Protection, Cambodia's first comprehensive privacy law, drawing much of its structure from Europe's General Data Protection Regulation (GDPR).11 The draft treats health status as sensitive personal data, applies to foreign organisations that offer goods or services to people in Cambodia, and includes data protection impact assessments for high-risk processing and a right to data portability.11 The revised draft also removed a requirement to store all personal data inside Cambodia, allowing transfers abroad under defined conditions.12 As of mid-2026, the law had not yet been enacted, so its final form may change.13

What this means for you: prepare now for consent, purpose limitation, access controls and portability, and be clear about where your customers' patient data is processed. Portability in particular rewards systems that already hold structured, standardised data.

 

Digitised is not the same as data-ready

All seven shifts share one dependency. A national architecture, DHIS2 reporting, digital claims, a unified patient identity and a right to portability all assume that records mean the same thing wherever they were created. At the start of any national programme, that is rarely the case.

In our work with clinical records across the region, we see the same realities again and again, and we expect Cambodia to be no different. Records arrive as scanned PDFs and photographs as often as structured data. Documents mix Khmer and English, and some older reports and clinical terminology draw on French. Laboratory results from different laboratories carry different test names, units and reference ranges. Medications appear under brand names, generic names and abbreviations. Imaging reports, clinical notes and discharge summaries are often free text. And many institutions maintain their own local code sets.

 

Comparison of digitised records and data-ready records Digitised Data-ready Scanned PDFs and photos Khmer, English and French mixed Many names for the same test Local codes and units Duplicate patient records Success = systems installed Structured, coded records Usable across languages Consistent names and units Mapped to medical coding standards Matched, reconciled patients Success = data that is trusted

Figure 3. What separates digitised records from data-ready records.

 

None of this is a criticism. It is simply what happens when many systems grow up separately. But it is far easier to address while the national blueprint is being built than after millions of records have been exchanged. Digitisation projects tend to measure success by systems installed and facilities connected. Readiness is measured differently: by whether the data inside those systems can be shared, compared and trusted. We explore this idea further in When Health Data Becomes an Asset: What Readiness Actually Requires.

AI can do much of this work at scale, and we use it extensively ourselves. But in healthcare, speed without checks creates risk. Automated extraction and mapping need clinical review, clear audit trails and careful attention to where patient data is processed, as we argue in Healthcare AI Will Not Work Without Trusted Data Infrastructure.

 

A practical checklist

For HIS, EMR and clinic management system vendors
  1. Map your product against the National Digital Health Strategy, and follow the enterprise architecture work as it develops.
  2. Add FHIR-based interfaces to your roadmap, and make structured, coded data the default output of your system rather than documents alone.
  3. Strengthen patient matching and deduplication, including support for Khmer script and transliterated names.
  4. Build claims-ready data flows, with validation checks before submission to the NSSF.
  5. Standardise laboratory results, medications and diagnoses, and map local codes to medical coding standards.
  6. Prepare for the data protection law: consent, access controls, impact assessments, portability, and clarity on where data is processed.
For private hospital groups
  1. Take stock of your records: what is structured, what is scanned, what sits in older systems, and in which languages.
  2. Prioritise the data that matters most for care and for claims, such as laboratory results, medications, allergies, diagnoses and discharge summaries.
  3. Reconcile duplicate patient records across your sites before connecting to shared or national systems.
  4. Ask your vendors how they will support FHIR, NSSF digital claims and the forthcoming data protection law.

 

Frequently asked questions

 

What is Cambodia's National Digital Health Strategy?

It is the Ministry of Health's long-term plan for digital health from 2024 to 2035. It sets out seven strategic priorities and aims to streamline more than 100 fragmented systems into a more connected, standards-based ecosystem.

 

What does Cambodia's Department of Digital Health do?

Established in 2023 within the Ministry of Health, it coordinates the health sector's digital transformation, including the National Digital Health Strategy and the development of a digital health enterprise architecture.

 

Is Cambodia moving to DHIS2?

Yes. In 2025 the Ministry of Health began moving its national health management information system to DHIS2, and the new system is expected to roll out to all public health facilities.

 

Does Cambodia have a data protection law?

A comprehensive draft Law on Personal Data Protection was released in July 2025. As of mid-2026 it had not been enacted. The draft treats health data as sensitive personal data and would apply to foreign organisations offering services to people in Cambodia.

 

What does NSSF claims digitalisation mean for private hospitals?

As private providers are integrated into the National Social Security Fund's digital claims processing, they will need accurate patient identification and structured, consistent clinical data to submit claims smoothly and avoid delays.

 

What should health tech vendors in Cambodia do first?

Follow the national enterprise architecture work, add FHIR-based interfaces to the roadmap, strengthen patient matching, and make structured, standardised data the default output of their systems.

 

How Jonda Health can help

Cambodia's reset is a real opportunity for patients, clinicians and the vendors who serve them. Building data quality into the journey from the start will help make sure the connected system Cambodia is designing is not only connected, but trusted and useful. There are two ways we can support you.

Product
JondaX
For HIS, EMR and clinic system vendors, and private hospital groups

JondaX turns health records from many sources and formats, including PDFs, scanned reports, HL7 and FHIR messages, into structured, standardised information that clinicians and systems can actually use. It resolves variant test names and units, handles records in more than one language, caters to the local code sets many institutions maintain, and maps data to medical coding standards, with clinical review built in.

ISO 27001 certified. More than 500,000 files processed.

Services
Jonda Health Services
For leaders planning integration, migration or AI

If you are working out where to start, whether your data is ready, or how to align your product or hospital group with the national direction, our Services team can help. We draw on experience across clinical practice, digital health, health data, interoperability, product and AI. Our Health Data Foundations work helps you understand the state of your records today and plan their standardisation, deduplication and migration before national systems reach you.

 

Book a free 30-minute data readiness conversation

Tell us where your systems and records are today, and we will help you see what Cambodia's next five years mean for your data.

Prefer email? Get in touch at hello@jonda.health.

 

References

  1. Asia eHealth Information Network. Digital Health Transformation Workshop in Cambodia, August 2025.
  2. CamboJA News. Clear rules needed to govern growing digital health platforms in Cambodia, EuroCham says.
  3. World Health Organization Cambodia. Terms of reference: Digital Health Coordination Support, 2026.
  4. World Health Organization Cambodia. Terms of reference: Digital Health Implementation consultant.
  5. DHIS2. Cambodia announces transition of national HMIS to DHIS2, May 2025.
  6. World Health Organization Cambodia. Terms of reference: Digital Health Transition Support, 2026.
  7. World Health Organization Cambodia via UNGM. Policy options for the Cambodian health system towards universal health coverage.
  8. Cambodia Investment Review. EuroCham forum highlights digital claims, shared health data and new financing models, May 2026.
  9. International Labour Organization via UNGM. Business process review of the NSSF health insurance schemes, July 2026.
  10. Journal of Global Health. Universal health coverage in Cambodia, 2025.
  11. Hogan Lovells. Cambodia moves to enact comprehensive data privacy law.
  12. International Center for Not-for-Profit Law. Comments on Cambodia's Draft Law on Personal Data Protection, July 2025.
  13. DLA Piper. Data protection laws in Cambodia.

This article is for general information and is not legal advice.

Suhina Singh is a physician, the Founder and CEO of Jonda Health, and a health data strategist working at the intersection of artificial intelligence and clinical information systems.

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